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Notice to our customers:
Given the challenges we all face with the Covid-19 health crisis, we are taking every precaution to keep our customers and our staff protected to the highest standards. In alignment with CDC recommendations to provide untouched, sanitary products we are not accepting product returns under our 30-day return policy until further notice. Please make sure you have selected the products and colors according to your needs. We are available to assist you with any questions (reach out to Customer Service support@mimakidsusa.com) prior to purchase to make sure you are confident in your selection process prior to receiving the product.
• Delivery times: The majority of delivery carriers are experiencing delays for both international and domestic deliveries. For back-ordered items, we are doing everything possible to meet the guidance we provide on our purchasing pages. Once a product has left our warehouse – we work closely with our carriers to track the shipments to your home. We have had varying delays in delivery times quoted by the domestic carriers. We will do our best to get our products to you as quickly as possible.
• Taxes: Florida sales tax is imposed on the total sales price of taxable tangible personal property. “Sales price” is defined as the total amount paid for tangible personal property, including any services that are a part of the sale. Delivery services are sold in conjunction with the sale of tangible personal property. Charges for delivery services are generally subject to tax when imposed with the sale of a taxable item.
• Shipping: We provide courtesy Free Shipping* on all orders $50.00 USD or more (including Sales Tax). Orders of $49.99 USD and below are charged a standard shipping cost of $8.95 USD.
• Standard Shipping: Approximately 5-6 business days. Business days exclude Saturdays and Sundays.
• Shipping Services: We use USPS, FedEx, DHL, or UPS for all shipping methods and therefore enforce their policies for shipping services. Please contact our Customer Service Department support@mimakidsusa.com for more information.
• Order Processing: The above transit times do not include processing time. Please allow 1-2 business days for processing on all orders, except for overnight orders placed by 1 pm EST which are shipped the same day. Overnight orders placed after 1 pm EST may take two business days.
• International Shipping & Delivery: We do not ship internationally from this website. Please refer to www.mimakids.com for international shipping and delivery.
• *Free Shipping applies to all orders made within the Continental USA. Orders to Hawaii, Alaska, and Puerto Rico will have an applicable destination fee. Please contact our Customer Service Department for more information support@mimakidsusa.com.
